1. The Service

Site Pal is a site diary and reporting application for construction professionals. It allows you to create written site records from photographs, voice input and other information you provide, and to generate reports from those records.

The Service uses artificial intelligence to produce draft written descriptions from your photographs and inputs. These drafts are for you to review, correct and confirm. Section 7 sets out important limitations on what the Service does and does not do.

We may add, change or remove features from time to time as the Service develops.

2. Eligibility and your account

You must be at least 18 years old and using the Service in the course of a business, trade or profession.

You are responsible for keeping your account credentials secure and for all activity that takes place under your account. Tell us promptly if you believe your account has been accessed without your permission.

One account is for one individual user. You may not share your login with others.

3. Free trial

New accounts receive a 14-day free trial. No payment card is required to start the trial.

At the end of the trial your access to paid features will stop unless you subscribe. We will not charge you anything unless you choose to subscribe and provide payment details.

We may limit trials to one per person.

4. Subscription, pricing and payment

The subscription price is £19 per month, billed monthly in advance.

Payments are processed by Stripe. We do not store your full card details. Your use of Stripe's payment services is subject to Stripe's own terms.

Founding Member price promise. If you subscribe as a Founding Member during the founding period, your price will remain £19 per month for as long as your subscription remains continuously active, even if we increase prices for new customers. This promise ends if your subscription lapses, is cancelled, or payment fails and is not resolved — if you resubscribe later, the then-current price applies.

We may change prices for new customers, or for existing customers who are not Founding Members, by giving you at least 30 days' notice by email. If you do not accept a price change, you may cancel before it takes effect.

If a payment fails we may retry it and may suspend access to paid features until payment is successful.

5. Cancellation and refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, and you will keep access until then.

We do not offer refunds for part-months, except where required by law.

We may suspend or close your account if you breach these Terms, use the Service unlawfully, or attempt to interfere with or copy the Service. Where it is reasonable to do so, we will tell you first and give you an opportunity to put things right.

If we close your account other than for a breach by you, we will refund any period you have paid for but not used.

6. Your content

You own your content. The photographs, entries, reports, project information and other material you create or upload remain yours.

You grant us a limited licence to store, process and transmit your content solely for the purpose of providing the Service to you — including processing photographs through AI systems to generate draft records, and generating and delivering reports at your request.

You confirm that you have the right to upload the content you upload, and that doing so does not breach any obligation you owe to anyone else — including any confidentiality obligation, site rules, or duty to your employer or client. You are responsible for deciding what it is appropriate for you to upload.

We will not use your content to advertise to you or sell it to third parties. See our Privacy Policy for how we handle your data.

7. AI-generated content — important

You must read and understand this section.

The Service produces drafts, not verified findings. Written descriptions, activity classifications, PPE observations, housekeeping observations and other outputs are generated automatically from the material you provide. They may be incomplete, imprecise, or wrong.

You are responsible for reviewing and correcting every entry before you rely on it or send it to anyone. The Service presents outputs for your review for exactly this reason. Once you confirm an entry, it is your record, in your professional judgement.

The Service is not a safety inspection. PPE and housekeeping observations describe what appears in a photograph. They are not a compliance assessment, a risk assessment, or a statement that a site is safe or unsafe. They must not be used as a substitute for proper inspection by a competent person.

We make no warranty about evidential weight. The Service records the date, time, and — where your device provides it — location and weather at the point of capture. Whether any record is accepted as evidence in a dispute, adjudication, or proceedings is a matter for the relevant tribunal and the applicable contract. We do not warrant that any record will be accepted, will be sufficient, or will support any particular outcome.

Location and weather data may be unavailable or inaccurate. GPS and weather information depend on your device, your permissions, and third-party data. Photographs added from your device library may not carry location data at all.

8. Sending reports to others

The Service allows you to email reports to recipients whose email addresses you enter.

You choose the recipients and you are responsible for that choice. By entering an address, you confirm you are entitled to send that person the material in question. Reports are sent from our systems on your behalf, with your email address as the reply-to address.

You must not use this feature to send unsolicited, unlawful or abusive material. We may suspend the feature or your account if you do.

9. Availability

We aim to keep the Service available but we do not guarantee uninterrupted access. The Service depends on third-party hosting, storage, AI and other infrastructure providers, and on your own internet connection and device.

We may carry out maintenance, and may suspend the Service temporarily where necessary.

Keep your own copies of anything important. We take reasonable care with your data but you should not treat the Service as your only copy of a record you need.

10. Our intellectual property

The Service, including its software, design, and the prompts, terminology and processing methods that produce its outputs, belongs to us. Nothing in these Terms transfers any of it to you.

You may not copy, reverse engineer, scrape, resell, or attempt to extract or replicate the Service or any part of it, or use it to build a competing product.

11. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that:

We provide the Service to you for business purposes. We are not liable for loss of profit, loss of contract, loss of business or business opportunity, loss of anticipated savings, or for any indirect or consequential loss, however arising.

We are not liable for any outcome of any dispute, claim, adjudication, or proceedings in which a record created using the Service is used, relied upon, challenged, or excluded.

We are not liable for the accuracy of AI-generated content that you have reviewed and confirmed, or for decisions you or others take on the basis of records you have created.

Our total liability to you in connection with the Service, in any 12-month period, is limited to the amount you paid us for the Service in that period.

Because the Service is provided for business use, the statutory rights that apply to consumers do not apply to your use of it.

13. General

If any part of these Terms is found to be unenforceable, the rest continues to apply.

If we do not enforce a right straight away, that does not mean we have given it up.

You may not transfer your rights under these Terms to anyone else. We may transfer ours, for example if our business is sold, provided your rights are not reduced.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.